Each job that comes through to Hire A Tradesman is matched to a specific tradesman.
Each job that we receive is entered into our computer system which allows us to hand pick the tradesman we think is best suited to your job.
For example, we have trades that like smaller jobs and we have trades that like the bigger jobs. We know through the job description you give to us who would suit that particular type of work. We then assign your job to that tradesperson.
We decided the best way to assure our clients of getting a good quality tradesman was to invite trades to join us so that they would be accountable to us.
By doing this we can assure our clients that we only use trades we know that have pride in their business, that genuinely care about what they do and want the work.
All the trades we use carry the appropriate insurance.
We currently service Victoria but will soon be Australia wide.
The head office is in Melbourne.
Hire A Tradesman Pty Ltd – PO Box 530, Elsternwick 3185
ABN: 28 303 176 319
Call: 1300 79 HIRE (4473) or 03 9528 5970
Direct 03 9528 5970
Fax 03 8456 6275
No. Most of the time we do not charge for quotes.
If there is a call out charge for a particular job – you will be informed first
No. We know that you want to get the best price but also want the job completed well.
All quotes are competitive.
The added value of being able to use a one stop shop for all your trades will be a huge time saver for you. You don’t have to shop around.
There is also the benefit of having trades sent to you that have been tried and tested before.
If you provide your mobile number we will sms you confirmation that we have received your job.
You will receive the quote direct from the tradesman.
When you are ready to proceed, just let the tradesman know and he will arrange a mutually convenient time to start.
The tradesman will then send you the invoice on completion.
Step 1 – contact the tradesman involved
In the unlikely event that this may happen, we recommend speaking to the tradesman involved to resolve the issue. In most cases it is important they are given the opportunity to rectify any mistakes or issues.
Step 2 – Please talk to us
At Hire A Tradesman, we genuinely want to hear from you, our customers. We want to keep our lines of communication open and hear your suggestions for improvement. If you have something on your mind, share it with us, we welcome the opportunity to fix the situation.
Our staff are here to help you. So if you have a concern or complaint, please talk to our staff between, 9am – 5pm (EST) 5 days a week and we will try and sort out any problem you may have
Call: (03) 9528 5970
Write to: Hire A Tradesman – PO Box 530, Elsternwick 3185
Fax: (03) 8456 6275
There are several ways for you to do this:
- You can call us 1300 79 HIRE (4473)
- You can email your maintenance request to email@example.com
- You can fax your maintenance request direct to us on: 03 8456 6275
- You can choose the trade you need on this website and fill in the contact form
If we cannot recommend one of our “preferred” trades in your area, we will do one of 2 things:
- speak to some of our other trades in that area and ask them if they can recommend someone to help. We will then let you know
- Advise you that we are unable to send you a “preferred” tradesman– and thank you for your enquiry. We don’t want to lose your business but we also don’t want to ruin our reputation by sending you an unknown tradesman
No it does not cost you to use our service.
We do ask our trades to include a 10% referral fee that is payable to Hire A Tradesman on completion of a job. Our trades reduce their quotes by 10% to allow for this referral fee when quoting.